Last Updated: 08.08.2025
This Privacy Policy applies to users of www.kontra.az (“Site”) and customers who use the services provided through the Site.
Throughout this policy, “Site,” “Company,” and “We” refer to Kontra.az.
1. User / Customer Responsibilities
1.1. Customers of Kontra.az confirm that the information they provide during the purchase of services is complete and accurate.
1.2. Users confirm that any data submitted through forms or requests on Kontra.az is complete and accurate as stated in section 1.1.
1.3. If incomplete or inaccurate information is provided by users/customers, Kontra.az is not responsible for any errors, delays, or issues that may occur during processing.
1.4. By using our services, users and customers acknowledge that their information may be recorded in our system in accordance with the relevant processes.
2. Kontra’s Responsibilities
2.1. Kontra.az ensures the technical security of the website and undertakes not to share personal data provided by users/customers.
2.2. Kontra.az reserves the right to store forms, contact details, and correspondence with customers. The security of this data is maintained as outlined in section 1.
2.3. If requested by the user/customer, Kontra will delete all personal information.
3. Privacy
3.1. From time to time, Kontra may send users/customers updates, campaign information, or promotional offers. By using our services, you consent to receiving such communications.
3.2. User IP addresses may be used to identify technical issues or resolve service-related problems.
3.3. Personal data provided by users/customers may also be used to contact them when necessary.
3.4. Kontra is committed to protecting the confidentiality and security of submitted data and will take necessary measures to prevent unauthorized access or sharing with third parties.
4. Security
4.1. Users/customers should not share credit card details or passwords with our support team. We are not responsible if such information is disclosed.
4.2. Emails sent from Kontra.az may be monitored by third parties. Users/customers are informed of this risk and should not share sensitive or confidential data via email. Kontra.az assumes no liability in such cases.
4.3. The Site may contain links to third-party websites. Kontra is not responsible for the privacy or security practices of external websites. Accessing these links is at the user/customer’s own risk.
5. Exceptions
We may share user/customer data with third parties only under the following limited circumstances:
5.1. To comply with applicable laws, regulations, or legal requests.
5.2. To enforce agreements and contracts entered into with users/customers.
5.3. To respond to lawful investigations or inquiries by authorized bodies or courts.
5.4. To protect the rights and safety of users/customers when necessary.
6. Cookies
6.1. When visiting Kontra.az, users/customers acknowledge that technical information may be collected and stored via cookies.
6.2. Users/customers consent to the use of cookies for creating personalized pages, advertisements, and content.
6.3. Cookies do not collect or store sensitive data such as core files, personal documents, or email content.
6.4. Users/customers may delete or disable cookies at any time. This remains entirely at their discretion.
For any questions or inquiries regarding these Privacy Policy, you can contact us via:
Website: Kontra.az
Email: info@kontra.az